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Alamo Drafthouse: She Texted During The Movie So We Kicked Her Out (And Here’s Her Stupid Response)

Posted by bluemana on June 7, 2011

Via the Alamo Drafthouse:

Recently, we had a situation where a customer persisted in texting in the theater despite two warnings to stop. Our policy at that point is to eject the customer without a refund, which is exactly what went down that night. Luckily, this former patron was so incensed at being kicked out, she quickly called the office and left us the raw ingredients for our latest “Don’t Talk or Text” PSA:

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  • Chris Mounce

    Yes! Unleash hell upon the talkers & texters at the movies! Hey jerk you aren’t that important so turn off your friggin phone.

  • Chris Mounce

    Yes! Unleash hell upon the talkers & texters at the movies! Hey jerk you aren’t that important so turn off your friggin phone.

  • Stan11222

    Can’t text with phone on silent????
    ……oh wow this place must be an ART house
    …or an outhouse that fancies itself to be something more!!!
    You should enjoy the silence of no customers….

  • Anonymous

    In their defense “silent” is just a code word for putting your phone on vibrate (I’ve never seen anyone put it on total silence) and you hear an annoying buzz every five seconds. I hear it in the classroom or in work all the time. It can be very distracting because we can very well hear the vibrating just as well as you can.

  • IrishPotatoGun

    Not to mention the bright ass light of a screen being a huge distraction in the dark theater you selfish cunt. 

  • Vera

    Yeah, there’s absolutely nothing wrong with the douche in front of you flashing that light around through the whole movie. I think the real point is that people need to be able to disconnect for two whole hours – if they can’t, then they’re obviously far too important to go to the movies and they should be off saving the world.

  • Gregory

    The customer is often wrong, all right?

  • Nunzio X

    Here’s what you do.

    When you enter a movie theater, you TURN THAT FUCKING PHONE OFF. Not on “silent,” but OFF, motherfucker. All. The. Way. OFF.

    And you keep it that way until the end credits are done rolling.

    If you’re such a fucking baby that you can’t resist the urge to fiddle with your phone, you crackhead equivalent, then get treatment. When you’re in a theater watching a movie, WATCH THE FUCKING MOVIE and SHUT THE FUCK UP and DON’T MAKE NOISE. Get it?

    Fuckin’ texting monkeys, slobbering like Pavlov’s dog every time their precious phone makes a little noise. “Must…look…at….screen. It’s IMPORTANT!”

    No. It’s never, ever, never, ever important. NEVER.

    God, DAMN. It!

  • Nunzio X

    Here’s what you do.

    When you enter a movie theater, you TURN THAT FUCKING PHONE OFF. Not on “silent,” but OFF, motherfucker. All. The. Way. OFF.

    And you keep it that way until the end credits are done rolling.

    If you’re such a fucking baby that you can’t resist the urge to fiddle with your phone, you crackhead equivalent, then get treatment. When you’re in a theater watching a movie, WATCH THE FUCKING MOVIE and SHUT THE FUCK UP and DON’T MAKE NOISE. Get it?

    Fuckin’ texting monkeys, slobbering like Pavlov’s dog every time their precious phone makes a little noise. “Must…look…at….screen. It’s IMPORTANT!”

    No. It’s never, ever, never, ever important. NEVER.

    God, DAMN. It!

  • emperorreagan

    If I knew of a theater that actually threw people out for talking or texting, that is the only theater I would ever frequent.

  • http://voxmagi-necessarywords.blogspot.com/ VoxMagi

    Normally…I feel empathy for the underdog…even when the underdog displays some signs of mild retardation. I’m with the Drafthouse on this one though. If you don’t whip out a doctor’s ID and apologize for communicating with your hospital about a life or death patient issue…you have no reason to text in a movie…and talkers should just be kicked to the curb…there is NEVER an excuse to babble during a movie. Anyone else’s individual ten or fifteen bucks is just as valuable as all  the other patrons ten of fifteen bucks…but 200 other people want to watch the movie…its a democracy…and mob rule says STFU! Only in a culture saturated in a false sense of self importance would this even become an issue. I’m just glad one place is taking corrective steps…I’m sorry its Texas…because I hate being in the position of admiring them after all the other stupid shit they do…but I’ll take a win where I can get it.

  • Johncmorley

    Bit extreme – the filmgoing experience began in the talkative smoke-filled Kinetescope dens of Paris and New York, how’d things ever become like this?

  • ArgosyJones

    GTFO, texters.  Some people go to the movies to be entertained and enjoy the show, not watch you type.  I’ll be texting in the crowd when we watch you bastards hang.

  • http://hormeticminds.blogspot.com/ Chaorder Gradient

    I love it. She’s free advertising and doesn’t even realize it.

    I would love theaters to demand respect from their customers like this, and I’m sure i’m not the only one.

  • http://hormeticminds.blogspot.com/ Chaorder Gradient

    Its okay, i hear texting gives you finger cancer. Whats the term for that? digitoma?

  • Lionel Mandrake

    Well, Austin is not really “Texas” so your admiration should be guilt free.

  • Devil’s Advocate

    We can always count on Texas to be complete assholes. I find the people who are the most bothered by people who use their cell phones are older people who are easily annoyed and irritated by technology that often leaves them behind. The people that grew up with technology(80’s babies and up) for the most part don’t have a problem with someone being on their phone. I’m not a fan of someone having loud, personal conversations during the movie, but if her phone was on silent and she used it to find her seat, then the Alamo Drafthouse should install those little floor lights like they have in upper scale movie theaters so she could see.

    And so what if she was texting? If you don’t want to see someone texting, either sit towards in the front, or get a Netflix or Hulu subscription and you watch movies in your home, as you like. If i ever visit Texas, i am not going to the Alamo Drafthouse. I am a technology lover and i stay on my phone. I’ll be damned if i can’t text silenty on my phone, that i payed for. I swear the more we progress as a society the more it seems like older people want us to move back into the fucking Stone Age. This isn’t the 40’s, 50’s, 60’s, or 70’s. This is our society as of now. Too much goes on in the world that it would be irresponsible to not be in reached if need be. And whose attention span is so  short that you get distracted by a phone screen? I have seen people on their phones. Didn’t bother my movie going experience one bit. My advice to the older generation is to learn to be flexible, because change is inevitable. And we all know what happens when you can’t adapt to change. Just something to think about.

  • http://twitter.com/eyebeam eyebeam

    Sounds like you need a punch in the face, douchewad.

  • Upyaours

    waaaaa… I dont want to follow the societal contract…waaaa…

  • Anonymous

    LOL your post is funny. But I agree. I’m not mad at them for kicking her out.

  • Dmb769

    You’re an idiot. OMG, let’s all sit here and have Samantha flash her bright-ass screen every 10 seconds because Jessica wants to discuss what happened last night on Jersey Shore. Let’s not mention the giggling… Oh, god, not let’s not talk about the giggling.

    I’m 23 and this happened a week ago when I was watching First Class.  Hell, one time, there was a kid pointing his phone at the screen taking PICTURES. WHAT THE FUCK? I swear I would have thrown my soda at his head.

    Too much goes on in the world? Like what? Which one of your friends likes Peanut Butter on Facebook? We live in an age when idiots like you think you deserve something because, well, you’re an idiot. You don’t deserve any more respect than your grandpa. You’re just an idiot who thnk’s he’s entitled to something because OMG IT’S THE INTERNET AGE, LET’S FLASH MY PHONE AROUND LIKE THE CRACK ADDICT I AM. I would LOVE to sit next to you at a movie theatre so you can see my bright screen for the duration of the moviel

  • Anonymous

    Don’t agree with your second sentence. I’m in my 20’s not left behind by technology and I absolutely hate that shit too. Damn, is it that important to reply lol to some foolish comment while you’re in the theater? Come on, I don’t buy the flashlight excuse cause people can understand that, the ushers use flashlights too but the chick was probably texting away pissing off people around her. I just had to snatch the phone from my step daughter in the theater last weekend. She was texting away during the movie, it wasn’t loud but damn, give the shit a break sometimes.

  • Anonymous

    I agree…..while txting can be annoying.I have to agree with some other posters that if the phone was on silent..then its not a big fucking deal..who will stand up for my right to quietly poke fun at the stupid fucking movies we pay money to see…Thats why I enjoy midnight showings..slightly more raucous crowd.

    There is a fine line between quiet commentary and being a “talker” but I have rarely seen anybody ruin the experience…not that any of the films we pay to see are usually deserving of your silence….or your money for that matter. In fact..I’d go as far to say that obnoxious people sometimes make the movie, I still vividly remember Jurassic Park 3 not because of the movie, but because of the family that sat behind me that ooooeeeeed ahhhhhd and knee slapped everytime anything remotely stimulating happened onscreen…priceless!

  • KxBk6U

    This clip from Willy Wonka states it quite well: You break the rules, you lose. You get NOTHING.

    http://www.youtube.com/watch?v=5qVlnGIxpzU

  • Birch0907

    The Alamo Drafthouse is usually considered one of the best theaters in America, and is very very popular.

  • Robobagons

    I say fuck the bitch, normal people go to movies to watch them, not to text and talk on their phones….cunt.

  • E.B. Wolf

    I’d say you have a point if you were talking about people using their phones in a supermarket, on a bus/train, or basically any public area where it would be acceptable to carry on a conversation with someone next to you. A movie theater falls into none of these categories.

    Considering your choice of Disqus name, I’ll assume you’re just trying to play DA to offer up a counter viewpoint and refrain from calling you a self centered ill-mannered asshole, but its a pretty difficult position to defend. Bonus points for the effort though.

  • Markov Cheney

    uncensored version is uncensored

    http://www.youtube.com/watch?v=1L3eeC2lJZs

  • Simiantongue

    “In USA Magnited States of America, where yer-you are free to text in a the-a-ter.”

    I thought the Palin bus tour was in the Northeast right now not Texas?

  • http://www.facebook.com/TheJakeyl Jacob Newton

    Typical intoxicated female behavior.  And we wonder why the world hates us.

  • Blulew23

    I live in Austin and frequent the Alamo Drafthouse. It’s no secret that they are very strict about cell phones, talking during movies and anything else that could detract from the enjoyment of a movie. Before and after the trailers they show great shorts, shot by students, that let everyone know what’s expected and the consequences or ignoring those rules.

    The Alamo is a theater, that serves restaurant quality food, beer, wine and cocktails. When my wife and I go we spend a minimum of forty bucks, not including tickets. They do show some art house films, but they also show first run hollywood movies as well. They also have specials like their sing alongs, quote alongs, Master Pancake theater, television premiers and much more. During the special events there is obviously a lot of leeway in the rules.

    It’s not a place for old people that don’t like texting or art house snobs, that hate everything. This is a theater for people who love movies and want to make the most of their night out. If I were in a multiplex theater, I wouldn’t give a shit about someone texting. The Alamo is the Mecca of the movie going experience though and I’m glad they kicked that little bitch out.

  • Darthclown

    Right On Alamo! It’s about time these rude, inconsiderate pukes learn some freakin’ manners. It’s a theatre, not your living room. If you can’t leave your phone alone for a two hour move, STAY HOME.

  • Pissedoff

    All right, well I was outraged when I read this story and heard the video and actually, regardless of how ignorant the girl is for calling and leaving that message is besides the point.  I was hoping some of you would feel the same, but apparently not.  Oh well.  I’ll be the minority here.  If no-texting is this theater’s particular rules, then fine, they certainly reserve that right, however, it gets a little controversial when they chose to use this voicemail in a PSA.  I don’t know the law behind this, so I’m just going to speak based on my own personal morals here, but I do not know that it is actually legal or appropriate to take a voicemail that contains an individual’s voice and make public use of it, especially like this, where the captions were intentionally mispelled to belittle and degrade the individual leaving the message, presenting her as even more uneducated than she may actually be.  It actually borderlines on some type of slander or even bullying.  Yeah, yeah, you can give me the definitions of both and tell me “Well, technically…”  No, I don’t care.  You know what I mean and you know this is fucking wrong.  Secondly, it seems this theater and it’s management might have a little issue with abuse of authority and gettin’ a stiffy off kicking some young, dumb girl out of the theater.  She said on the voicemail that she was not aware of texting not being allowed, so before this particular PSA was there any type of warning or notice given that this would not be tolerated?  She could be a liar for all I care, but it really doesn’t matter.  It’s unfortunate the rest of you would fall victim to some type of conformist groupthink, all joining together in some ridiculous standard that has been set to beat those down who will not comply.  I know, as well as all of you, the etiquette one must use when in public, private settings such as these and I realize a few, irresponsible people may seem to “ruin” the experience for everybody else, but what the fuck?  Do we really have to become the authoritarians we all despise to try to control someone else and their behavior?  Asking the girl to leave was enough, using the belligerent voicemail she left simply crossed the line between professionalism and taking it way, entirely too personally.     

  • Shindig24

    It’s the MAGNITED STATES OF AMERICA….. lol

  • Tuna Ghost

    Yeah, yeah, you can give me the definitions of both and tell me “Well, technically…”  No, I don’t care.  You know what I mean and you know this is fucking wrong.
    How are we supposed to know what you mean if you use words outside of their actual meaning?  

    It’s unfortunate the rest of you would fall victim to some type of conformist groupthink, all joining together in some ridiculous standard that has been set to beat those down who will not comply. 

    Conformist groupthink?  Maybe we’ve all had a theater experience ruined by some jackass with a phone and we’re pleased to see one brought to what little justice there is to be had in this type of thing.  Are you really trying to turn this into a “individual vs the collective” issue?  

  • Tuna Ghost

    I’m not a fan of someone having loud, personal conversations during the movie, but if her phone was on silent and she used it to find her seat,…
    She was warned repeatedly to stop using her phone.  It obviously wasn’t a case of her using it just once to find her seat in a dark theater.

    I’ll be damned if i can’t text silenty on my phone, that i payed for. 

    You can’t text silently, guy.  Buttons make noise in a silent theater.  More than that, the screen is bright and distracting.  We’re there to watch movies, not to have our attention dragged away by bright lights and that click-click-click sound.  She was warned, and did not comply.  She was ejected.  

    And whose attention span is so  short that you get distracted by a phone screen?

    You mean, a bright light in a dark room?  No you’re right, that’s hardly noticeable.  

    I have seen people on their phones. Didn’t bother my movie going experience one bit. 

    Why is your opinion relevant?  It bothers many people, as this thread is evidence of.  Enough that there are theaters that do not allow patrons to use their phones at all during a movie.  

  • http://www.facebook.com/Dustingdustin Dustin Guest

    So…asking you to spend two hours NOT being a narcissistic asshole is just asking society to regress 80 years.  Of course.  It’s not asking you to be courteous and actually pay attention to something for more than 2 minutes.  No.  You’re important!  The world would end without your contribution to…whatever dumbass text a friend sent you!

  • http://www.facebook.com/Dustingdustin Dustin Guest

    “And whose attention span is so  short that you get distracted by a phone screen?”  Do you not even see the irony in what you said here?  Seriously.  You want to talk shit about attention spans when you can’t spend more than 2 minutes without checking your phone?

  • New Alamo Drafthouse customer

    To the whiner, should you ever stop texting long enough to see this, the other customers went to watch what was on, not you. If you want to be seen , hire a theater, advertise and wait to see if anyone gives enough of a shit to buy a ticket so that they can spend 2 hours in a darkened room seeing you play with your phone. I would almost bet you’re a bottle blond.